Monday, April 29, 2024

Session 4: Mini Breakouts and Vendor Demos 1:50-2:20 PM

Conference Room 1

Turning the Wheel: Making DEI Come Alive in (any) Community

Presented by: Rachel Gravel, Springfield Public Library

Whether your library is just starting or looking to do more, pick up actionable tips from a library that’s been turning the wheel and promoting DEI in the community with small steps and big initiatives. You’ll get ideas for making DEI values come alive with tangible outcomes in collection development, programming, outreach, and library management.

Sponsored by: CLA JEDI Section

Conference Room 2

Coffee Klatch with Children's Librarians

Presented by: Heather Baker, Canton Public Library; Bailey Francis, Lucy Robbins Welles Library; and Cathy Potter, East Hartford Public Library

Join us as friends and colleagues, along with your favorite cuppa, to talk about all things Children's. We all (including you!) have learned so much in our roles working with children and families that we want to create a community of shared support. What priceless nugget of lessons learned will you share? We can’t wait to hear it!

Sponsored by: CLA Member

Conference Room 3

Association of Connecticut Library Boards: What We Do for You and Your Board

Presented by: Jan Glover, ACLB; Carol Milukski, ACLB; and Susan Phillips, ACLB

ACLB, the Association of Connecticut Library Boards is the supporting organization for public library boards of all types. Come hear what ACLB does to help your board be the best it can be.

Sponsored by: CLA Member

Conference Room 5

Thinking Inside the Box: Reader's Advisory and Library Book Boxes

Presented by: Rebecca Harlow, Case Memorial Library

Are you looking to make meaningful reader’s advisory connections with your patrons? Learn how the Case Memorial Library utilizes book boxes to deliver a customized reading experience to adults and teens. Rebecca Harlow will discuss the ins and outs of starting a book box program and everything that goes into delivering 30+ personalized book boxes each month.

Sponsored by: CLA Member

Conference Room 6

The MLIS Program at SCSU

Presented by: Dr. Hak Joon Kim, Southern Connecticut State University; Cindy Schofield, EdD, Southern Connecticut State University and Helene Murtha, EdD, Southern Connecticut State University

Preparing MLIS students for the workforce continues to be a high priority. Join us to learn about our ALA accredited program and share your thoughts on future areas of curriculum focus. Find out about our MLIS fieldwork requirements and explore ways your library can help build the future of the profession.

Sponsored by: CLA Member

Conference Room 7

Customer Service School: What vendors can teach librarians about customer service

Presented by: Travis Kelley, Baker & Taylor; Rob Romay, R.H. Lord Company; Paul Davis, Representative of Cavendish, Rosen Publishing and Scholastic; and Julie Yulo-Medeiros, Connecticut Library Consortium

With the eye of scrutiny on libraries these days, providing excellent customer service is essential. And while many library professionals have never received customer service training, there is so much we can learn from our vendor community. Our panel of seasoned customer service professionals will share their favorite tips, proven strategies, and best practices for delivering top-notch customer service.

Sponsored by: CLA Member

Parking Lot

CT State Library Outreach Van Has Your Back

Presented by: Dawn La Valle, Connecticut State Library

Come visit the CT State Library Agency’s state-of the-art library/museum/archives on wheels! Funded by the Institute of Museum and Library Services ARPA. CSL’s Outreach Van will be used for community engagement, programs, special events, professional development, library programming support, and pop-up exhibits for the State Library! We will be staged in the parking lot, charged up and ready to go.

Sponsored by: CLA Conference Committee